FAQs
Here are the articles in this section:
How do I setup a Callback?
What are the image types I can upload to Smile ID?
What are Top-Level Keys?
How to re-enroll, deactivate or block a user?
Is there an API I can query to check the status of an ID authority?
How can I look up a specific user's data?
Why is my Web API job taking so long?
What Happens Under The Hood?
Is there an API I can use to monitor my wallet balance?
Why aren't Kenyan ID's returning images for some IDs queried?
What are partner_params?
How do Job Types map to the new Product Names?
What are our support hours?
Selfie Best Practices
What are Confidence Values?
How do I integrate Smile ID in other countries or query other id types?
Why are some of my bank verification requests returning ID authority unavailable?
Guide to the User Consent Screen
What is code 2302?
Add or Remove Team Members