Smile Identity
Smile Identity
Welcome!
GENERAL
Introduction
Our Products
Supported ID Types
Quickstart
Pricing
Contact Us
Getting Started
Signing up
Submit Your Company KYC
Run a Job using SmartCheck™
Add Team Members
Partner Portal
PRODUCTS
Core Libraries
Mobile
partner_params
Test Data
Results
Result and Error Codes
Callbacks
JSON Top-Level Keys
ID Authority Data Responses
Confidence Values
Job Status
Moving to Production
Change your API Keys
Add Your Team Members
Funding your wallet
Pricing
How to fund your wallet
Further Reading
Selfie Best Practices
What Happens Under The Hood
Knowledge Base
Is there an API I can check to check the status of an ID authority?
How to re-enroll, deactivate or block a user?
How can I look up a specific user's data?
Why is my Web API job taking so long?
What is your product overview?
Is there an API I can use to monitor my wallet balance?
Why aren't Kenyan ID's returning images for some IDs queried?
What are the different incorporation documents I can submit for my Company KYC?
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Why is my Web API job taking so long?

The time is heavily dependant on the network upload speed from the partner side

The timing of jobs can be affected by multiple factors.

Typically images captured by a phone not using the SDK are very large. This add significant time to the upload.

Larger files = Longer jobs 🤕

Learn more about how jobs are processed here.

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What is your product overview?
Last updated 11 months ago