Turning on Two-Factor Authentication on the Portal
Two-factor authentication (2FA) adds an additional factor to your login requirements. It is an essential feature that better secures your portal access because it immediately neutralizes the risks associated with a compromised password. If your Smile Identity portal password has been compromised, that is no longer enough to give an intruder access; without the second factor, the password alone is useless.
As the account owner, you can require two-factor authentication as a login requirement for all your users. When activated, your users will be prompted to set up 2FA when next they attempt to login. Smile Identity recommends you activate two-factor authentication as it better secures the portal.

How to activate Two-factor authentication on the Smile Identity Portal

Activating 2FA for your users is as easy as following 3 steps the below:
  1. 1.
  2. 2.
    Click on Manage Team
  3. 3.
    Check the “Require two-factor authentication (2FA) for everyone in this team” box
To set up their 2FA, your users can follow the instructions on the prompt that is displayed when next they attempt to sign in.