Fund Your Wallet

Topping up your Smile ID Wallet

Each action or job you run deducts a certain amount from your wallet based on product and ID Type. To keep running actions through our system, your wallet should be sufficiently funded. To add funds to your wallet, follow the steps below:

1. Log in to your portal

2. Click on "Billing" in the sidebar menu

3. Click on “Add Funds”

4. Select your currency of choice (we currently support US Dollars, Nigerian Naira, Kenyan Shillings and South African Rand)

5. Fill in your amount

6. Click "Save", then Make Payment

7. Depending on the currency selected, you will be presented with a modal with different payment options (supported payment option per currency is listed below)

8. Input the required details and follow the prompts on the modal

9. Your Smile ID wallet will be credited as soon as payment is completed

Payment Options

We currently support the following payment methods.

US (Dollars)

Supported Payment Options:

• Debit/Credit card

• Contact [e-mail] to pay with PayPal or bank transfer

Nigeria (Naira)

Supported Payment Options:

• Debit/Credit card

We support Mastercard, Visa and Verve cards.

Kenya (Shillings)

Supported Payment Options**:**

• M-Pesa

• Debit/Credit cards

Make sure your Kenyan debit/credit card is enabled for e-commerce payments. You can do this by calling your bank.

South Africa (Rand)

Supported Payment Options:

• Debit/Credit card

Others

Contact [e-mail] if you want to pay with PayPal or bank transfer.

If you can't use any of the supported payment options listed above, please contact us at [e-mail]