Fund Your Wallet
Each action or job you run deducts a certain amount from your wallet based on product and ID Type. To keep running actions through our system, your wallet should be sufficiently funded. To add funds to your wallet, follow the steps below:
Log in to your portal
Click on "Billing" in the sidebar menu
Click on “Add Funds”
Select your currency of choice (we currently support US Dollars, Nigerian Naira and Kenyan Shillings)
Fill in your amount
Click "Save", then Make Payment
Depending on the currency selected, you will be presented with a modal with different payment options (supported payment option per currency is listed below)
Input the required details and follow the prompts on the modal
Your Smile Identity wallet will be credited as soon as payment is completed
We currently support the following payment methods.
Supported Payment Options:
Debit/Credit card
Contact [email protected] to pay with PayPal or bank transfer
Supported Payment Options:
Debit/Credit card
USSD
Bank transfer
Pay with Bank (internet banking)
MVisa QR Code
Barter
Migo
PayAttitude
We support only Mastercard and Visa cards. Verve cards are currently not supported.
Supported Payment Options:
MPesa
Debit/Credit cards
To use your Kenyan debit/credit card, you need to call your bank to authorize the transaction.
Contact [email protected] if you want to pay with Bitcoin, PayPal or bank transfer.
If you can't use any of the supported payment options listed above, please contact us at [email protected]